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Marketing • Engagement • Events

MikaeleSantos.

Transforming strategy intoengagement

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Years of experience

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Employees impacted

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Major events

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Strategy that becomes
experience

I am a marketing professional focused on commercial engagement, corporate events, and strategic campaigns. Over more than 6 years of career, I have built a journey connecting planning and execution — always driven by data and results.

At CNP Seguradora, I lead KPI-driven marketing campaigns and engagement initiatives, coordinating events such as Expert XP, Smart Summit, CONEC, and CONAC. I also participate in AI innovation projects — developing a chatbot with N8N for project management.

At Stone Co., I grew from apprentice to full analyst, impacting more than 2,000 employees with national corporate events, creating the recognition program "Clube de Elite", and producing internal communications that strengthened the commercial team's strategic alignment.

Leadership · Endomarketing · Internal Communications · Event Management · Commercial Engagement · Copywriting · KPIs & Performance · AI Innovation · Leadership · Endomarketing · Internal Communications · Event Management · Commercial Engagement · Copywriting · KPIs & Performance · AI Innovation ·
Sales Strategy · Commercial Campaigns · Stakeholder Management · Strategic Reports · Incentive Programs · Brand Activations · Sales Strategy · Commercial Campaigns · Stakeholder Management · Strategic Reports · Incentive Programs · Brand Activations ·

Professional Experience

A journey built with strategy, execution, and continuous growth.

Jan 2025 — Present
Senior Engagement Analyst
CNP Seguradora São Paulo
  • Coordination of strategic events and brand activations at major market events (Expert XP, Smart Summit, CONEC, CONAC), with highlight of Bronze award at Lusófono da Criatividade for the Expert XP 2025 project
  • Planning and execution of performance-driven marketing campaigns and commercial engagement initiatives, contributing to surpassing by +50% the annual consortium sales forecast through structured and targeted campaigns
  • Budget, contract and payment management via SAP, with direct interface with the finance team
  • Participation in AI innovation project (N8N), developing automations for the Broker channel that resulted in reduced time for claims opening and analysis
  • Management of vendors, agencies, and internal stakeholders for execution of marketing campaigns and projects
  • Commercial KPI and campaign performance analysis, with preparation of strategic reports for decision-making

Featured projects

Expert XP 2026

Brand activation at Latin America's largest investment event. Full coordination of booth, immersive experience, and strategic networking.

EventsActivationBrand
Smart Summit 2026

Strategic presence at the leading financial technology summit. Brand activation and market relationship building.

FintechEventsNetworking
CONEC 2025

CNP Seguradora booth and activation at the national insurance congress. Engagement with brokers and strategic partners.

EventsInsuranceCONEC
Expert XP 2025

Brand activation at Latin America's largest investment event. Full coordination of booth, experience, and strategic networking.

EventsActivationBrand
Smart Summit 2025

Strategic presence at the leading financial technology summit. Brand activation and market relationship building.

FintechEventsNetworking
Sep 2019 — Dec 2024 · 5 years 4 months
Young Apprentice → Full Analyst
Stone Co. Rio de Janeiro
Young Apprentice
sep 2019
Intern
aug 2022
Communications Analyst
dec 2022
Engagement Analyst
mar 2024
  • Planning and execution of corporate events for +2,000 employees distributed across more than 400 locations in Brazil, focusing on engagement and strategic alignment of the commercial team, strengthening culture and connection among decentralized teams
  • Ideation and implementation of the commercial performance program 'Clube de Elite', a recognition initiative based on results and behavior, which remains active in the company and strengthens high-performance culture
  • Development of communication campaigns and engagement actions aligned with the corporate calendar and the company's strategic priorities, boosting adherence to commercial and institutional initiatives

Featured projects

Clube de Elite

Recognition and incentive program for sales teams. From ideation to implementation, impacting commercial culture.

EngagementGamificationSales
National Events

Planning and execution of corporate events for more than 2,000 employees distributed nationwide.

EventsLogistics+2K people
Weekly News Program

Production and direction of an internal program with scripting, recordings, and coordination of participating employees.

CommunicationsVideoProduction
Commercial Newsletter

Weekly newsletter consolidating strategic information and institutional communications for sales and backoffice teams.

ContentEndomarketingEditorial
Internal Communications

Initiatives to strengthen strategic alignment of the commercial team. Bridge between leadership and operations.

CommunicationsStrategyAlignment

Achievements

Recognition and awards from hackathons and competitions.

Noma
NOMANov 2025
🏆4th Place
UI/UX · Experience · Marketing

Noma

ETH GLOBAL Buenos Aires 2025

Developed Noma, a Web3 project in the World track at ETH GLOBAL Buenos Aires 2025.

Web3ETH GLOBALWorld Track
Handshake
HandshakeMar 2026
🏆3rd Place
Product Owner · Marketing

Handshake

Monad Blitz SP 2026

Built a decentralized marketplace that tackles one of the biggest scam problems in the ecosystem.

Web3MonadMarketplace

Areas of Expertise

Competencies built in practice over more than 8 years in marketing and corporate engagement.

01

Corporate Event Management

Full coordination of large-scale events — Expert XP, Smart Summit, CONEC, and CONAC.

10+reference events
02

Engagement & Incentive

Recognition programs that drive sales teams.

2K+employees
03

Marketing Campaigns

Strategic planning and data-driven execution.

AnalysisKPIsROI
04

Internal Communications

Newsletters, programs, and strategies that align teams.

NewsletterVideoEditorial
05

AI Innovation

Chatbot with N8N and Claude for project management.

N8NClaudeAutomation
06

Stakeholder & Vendor Management

Agencies, vendors, and internal stakeholders. Budget, contracts, and payment processes.

AgenciesBudgetContractsProcurement

Education

Multidisciplinary foundation in communications, marketing, and pedagogy.

2022 — 2024
ESPM
Specialization in Internal Communications and Endomarketing
Foundation of all engagement and corporate communication strategy
2021 — 2023
IBMR
Technology in Marketing
Technical foundation in digital marketing, market analysis, and campaign planning
2019 — 2023
UFF
Bachelor's in Pedagogy
Didactics applied to the corporate world — team training and communication

Ready for the
next project?

Strategic marketing, commercial engagement or events that deliver results — let's talk.